RENOVATION / CONSTRUCTION DISPUTES

The IAQ Ottawa team did an inspection of my home following our recent purchase. The report was very thorough and discovered DIY construction work that was made by the previous homeowner without permits or city inspections. We used the report and listed code violations to notify the previous owner and settle on compensation. Shawn returned when we renovated our basement and helped design and manage our first major construction project. IAQ Ottawa and team members are very professional and able to generate very comprehensive reports with photos and Ontario building code references that simplify complicated construction related problems. We highly recommend Indoor Air Quality Ottawa for building deficiency inspections

I was referred to Shawn and Indoor Air Quality Ottawa by Kollaard’s Engineering in Kemptville. The engineers were involved in testing the soils around my home for soil gases and an oil smell coming in through the basement. A long since closed gas station uphill across the street had storage tanks that leaked gas into the deep soils. Over the years, the gas then seeped through the soils and was contaminating the home. Oil smell, high humidity, and mold rendered the home unfit to live in. My grandchildren lived in the house and I was concerned for their safety and I was uncomfortable about having visitors because of the recurring odour. Shawn provided the testing to establish the levels of VOCs (oil smell) and mold spores in the air. IAQ Ottawa wrote a scope of work for mold removal, foundation sealing and air clearance testing for the mold. Shawn then designed a depressurized floor and wall system that uses 3 air pumps hidden in the walls and sump pump room to vacuum out odor, humidity, and oil fumes before they enter the home. The system works perfectly. Not only has the original issue been resolved but I am confident that the air circulation system designed by Indoor Air Quality will keep the family safe and comfortable from now on. Shawn acted as the construction manager to oversee the mold removal, and to check on his wall system he designed, provided room by room layout, and work with the contractors on the finishing. He continues to assist us in our dealings with the many trades necessary to complete this project. I have absolutely no problem recommending Shawn and Indoor Air Quality for any project of this type.

Indoor Air Quality Ottawa was asked to join our engineering team to replace our retiring environmental consultant. Shawn inspected our home and detected an air pressure differential caused by the HVAC system that was exacerbating the moisture and mold affecting the perimeter walls and ceiling. Mr. Rankin then created a report summary from different engineering disciplines that very simply identified the contractor and architectural defects which contributed to our roof, structural, and wall failure. We recommend IAQ Ottawa for any contractor or builder dispute, inspection, and reporting.

We hired IAQ Ottawa to consult on a proposed summer home renovation and demolition project we undertook at the family cottage. Our initial proposal involved demolition and reconstruction of a home on a flood plain dealing with the conservation authority, surveyors, and local authorities. Shawn helped us design a plan, renovate our summer home, add a small addition, complete HVAC, restore our well, and totally winterize our now four season dwelling. Shawn met with the trades weekly, updated costs, provided and amended spreadsheets, and ensured building code compliance. We moved in on time and have had Shawn deal directly with the trades regarding issues with work warranties. We thank Shawn for his vast construction knowledge and experience in guiding our reconstruction project to a very successful conclusion.

Shawn from Indoor Air Quality Ottawa performed a comprehensive air quality assessment of our home during the extensive demolition and reconstruction process. Our main priority was addressing health and safety concerns related to the insurance contractor, which is why we sought the assistance of IAQ Ottawa. Shawn conducted a meticulous assessment both inside and outside the property, and his findings included the discovery of loose asbestos debris, mold, silica, and water infiltration. Furthermore, Shawn’s dedication and commitment to our health and safety went beyond the prescribed scope of the assessment, as he also identified several other significant construction-related issues. His thorough approach and attention to detail were truly commendable, providing us with valuable insights and helping us take necessary action to ensure the well-being of our home and its occupants.

We utilized the assessment report to inform our insurance adjuster, who tried to take appropriate action to address the identified issues. Throughout the reconstruction phase, IAQ Ottawa continued to inspect our home and discovered numerous building code construction deficiencies. This led to a comprehensive review of the entire project, including arbitration with our insurance provider. We were delighted with Shawn’s representation during the arbitration process, as he successfully secured compensation for the deficiencies outlined in his reports, surpassing our expectations.

Based on our exceptional experience, we wholeheartedly recommend the IAQ Ottawa team for any air quality or construction dispute resolution needs. Their expertise, professionalism, and dedication were instrumental in resolving our concerns and ensuring a safe and healthy living environment.

We strongly recommend Shawn and his team at IAQ Ottawa. Based on a past indoor air quality issue Shawn helped us resolve in a prior home, we hired him again to help us navigate a major issue at our new home. After experiencing water issues in our unfinished basement In February 2022, we asked Shawn to help us determine the source of the water. He thoroughly investigated, brought in a structural engineer, sampled our air and determined there was a mold issue and structural deficiencies with our home. Using his thorough report, we submitted a claim through Tarion Home Warranty. It was so thorough that Tarion opted to not send out their own people to investigate and required the builder to pay for all remediation and rebuild. Shawn is a leading expert in his field and we are extremely grateful to him and his team for taking quick action on our behalf. Even more, we are grateful for his patience and his in depth explanations- he took the time to explain each step of his investigation, and educate us on how basements should be constructed to avoid potential mold/moisture problems. Shawn is exceptional. We highly recommend him.

We have had Shawn at our home on more than one occasion when we had a problem with our home and IAQ Ottawa was fantastic. Shawn and his team were able to identify code violations and deficient work in a well written report. Shawn took the time and energy to explain and walk my family through a proper functioning home and HVAC systems. We were incredibly pleased and impressed with Shawn’s thorough work and analysis. We will certainly hire IAQ Ottawa again!”

Shawn from Indoor Air Quality Ottawa performed a comprehensive air quality assessment of our home during the extensive demolition and reconstruction process. Our main priority was addressing health and safety concerns related to the insurance contractor, which is why we sought the assistance of IAQ Ottawa. Shawn conducted a meticulous assessment both inside and outside the property, and his findings included the discovery of loose asbestos debris, mold, silica, and water infiltration. Furthermore, Shawn’s dedication and commitment to our health and safety went beyond the prescribed scope of the assessment, as he also identified several other significant construction-related issues. His thorough approach and attention to detail were truly commendable, providing us with valuable insights and helping us take necessary action to ensure the well-being of our home and its occupants. We utilized the assessment report to inform our insurance adjuster, who tried to take appropriate action to address the identified issues. Throughout the reconstruction phase, IAQ Ottawa continued to inspect our home and discovered numerous building code construction deficiencies. This led to a comprehensive review of the entire project, including arbitration with our insurance provider. We were delighted with Shawn’s representation during the arbitration process, as he successfully secured compensation for the deficiencies outlined in his reports, surpassing our expectations. Based on our exceptional experience, we wholeheartedly recommend the IAQ Ottawa team for any air quality or construction dispute resolution needs. Their expertise, professionalism, and dedication were instrumental in resolving our concerns and ensuring a safe and healthy living environment.